Make a Report

Reports can be filed by:

• Email: Please email us at [email protected] for the fastest response.
• Online: Fill out the UCSF Discrimination/Harassment Complaint Form online at ophd.ucsf.edu/reporting-form.
• Voicemail: (415) 502-3400 (leave a message to request a callback). We will return your call as soon as possible.
• Office: 490 Illinois Street, Floor 11, San Francisco (by appointment)

We do not provide emergency services. If you are experiencing an emergency or need immediate assistance with sexual assault, stalking, relationship violence, or other crimes, please contact the UC San Francisco Police Department by calling 911 or (415) 476-6911.

If you need immediate support services and/or are unsure about reporting, we recommend contacting one of the following confidential resources for information and support:

• Student Mental Health and Wellbeing (SMHW) is a resource for UCSF students navigating personal concerns, identifying options, reducing stress, and solving problems. SMHW offers confidential counseling and psychiatry services to registered students. Several mental health options can be found here https://studentmentalhealth.ucsf.edu/services/overview-services#BriefConsult. During business hours, students can also call (415) 476-1281 to schedule an appointment. For after-hours support including weekends, press option 2 to speak with the Consult Line.
• Faculty and Staff Assistance Program (FSAP) https://hr.ucsf.edu/wellbeing/faculty-and-staff-assistance-program provides confidential counseling services for personal and work-related issues to faculty and staff. Support is offered for a wide range of issues including work related stress, relationship/couple issues, family problems, depression, anxiety, or other emotional problems, grief and loss, alcohol, drug and other addictions, consultations and training services for faculty and staff management. The FSAP crisis line can be reached at (415) 476-8279.
• Campus Advocacy, Resources and Education (CARE) provides free, confidential support to any UCSF affiliate including students, staff, faculty, post-docs and researchers who have experienced discrimination, harassment, or abuse related to race, ethnicity, national origin, or other protected identities and to any UCSF affiliate who has experienced interpersonal violence such as sexual assault, dating/intimate partner violence, sexual harassment, or stalking. You may speak to a CARE advocate confidentially about your experiences and receive emotional support and resources. A CARE Advocate is available 24 hours for emergencies at (415) 502-8802. Press 1 to reach a crisis counselor. CARE can be reached at 415-502-8802, [email protected], or careadvocate.ucsf.edu/.

• File an anonymous online complaint by going to the EthicsPoint website.
  • Choose "Report a Concern Online"
  • Enter a campus location for "Where Did This Occur?"
  • Read the important reminder about passwords and hit" Continue."
  • Next select "Discrimination/Harassment" or "Sexual Misconduct" for the Topic Which Best Describes Your Concern.
  • You will need to agree to the terms and conditions and choose a password before submitting the Report.
• File an anonymous phone complaint by calling the EthicsPoint Hotline at (800) 403-4744.

Your anonymous report will be routed to OPHD.

We encourage all members of the UCSF community—patients, staff, faculty, and students—to report incidents involving sexual violence, sexual harassment, discrimination, and harassment to OPHD. Reporting helps us offer support and ensure that all members of the UCSF community have a safe and inclusive learning and working environment.

• Names of all individuals involved (impacted, accused)
• Your contact information and affiliation
• What occurred, where it happened, and when the incident occurred
• Basis of harassment or discrimination (e.g., race, gender, religion, disability, etc.)

OPHD will review your report to determine if the alleged conduct is covered by the Sexual Violence and Sexual Harassment Policy and the Anti-Discrimination Policy. If the concern falls under these policies, a Complaint Resolution Officer (CRO) will contact you to schedule a meeting to discuss your concerns. During the meeting, the CRO will provide information about supportive resources and discuss options for next steps. If the reported behavior is not within OPHD’s scope, we will contact you and direct you to the appropriate UCSF office or resource.

• Students may file complaints with the U.S. Department of Education's Office for Civil Rights, electronically here, or by mail or phone at: U.S. Department of Education Office for Civil Rights, Lyndon Baines Johnson Department of Education Building, 400 Maryland Ave., SW, Washington, DC 20202-1100 or [email protected] or (800) 421-3481, (800) 877-8339 (TDD), or through the Department's San Francisco Office: (415) 486-5555, or [email protected].
• Employees may file complaints with
  • the U.S. Department of Education Office for Civil Rights, electronically here, or by mail or phone at: U.S. Department of Education Office for Civil Rights, Lyndon Baines Johnson Department of Education Building, 400 Maryland Ave., SW, Washington, DC 20202-1100 or [email protected] or (800) 421-3481, (800) 877-8339 (TDD), or through the Department's San Francisco Office: (415) 486-5555, or [email protected], OR
  • the California Civil Rights Department by calling (800) 884-1684 (voice), (800) 700-2320 (TTY) or California's Relay Service at 711, or by mailing a complaint using the appropriate online form (here).
• Residents and Fellows may file a complaint related to a medical education program (for example, for failure to prevent or appropriately respond to sexual harassment) with the Accreditation Council for Graduate Medical Education (ACGME) here.
• Patients may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal (here), or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available here. Complaints may also be made to the California Department of Public Health's Regional Office at 3901 Lennane Drive, Suite 210, Sacramento, CA 95834, (916) 263-5800, (800) 554-0354, (916) 263-5840 (fax). Additionally, patients can file a complaint against a licensed medical professional, including physicians, nurses, psychologists and others by going to this website. They can also visit this site, which will allow them to access websites to file complaints about any licensed professional in the State of California.