Make a Report

If you need immediate support services and/or are unsure about reporting, we recommend contacting one of the following confidential resources for information and support:

• Student Mental Health and Wellbeing (SMHW) is a resource for UCSF students navigating personal concerns, identifying options, reducing stress, and solving problems. SMHW offers confidential counseling and psychiatry services to registered students. Several mental health options can be found on the SMHW brief consult page. During business hours, students can also call (415) 476-1281 to schedule an appointment. For after-hours support including weekends, press option 2 to speak with the Consult Line.
• Faculty and Staff Assistance Program (FSAP) provides confidential counseling services for personal and work-related issues to faculty and staff. Support is offered for a wide range of issues including work related stress, relationship/couple issues, family problems, depression, anxiety, or other emotional problems, grief and loss, alcohol, drug and other addictions, consultations and training services for faculty and staff management. The FSAP crisis line can be reached at (415) 476-8279.
• Campus Advocacy, Resources and Education (CARE) provides free, confidential support to any UCSF affiliate, including learners, staff, and faculty who have experienced interpersonal violence, sexual assault, dating/intimate partner violence, sexual harassment, or stalking. CARE can be reached at [email protected] or 415-502-8802 (available 24 hours for emergencies, press 1 to reach a crisis counselor after normal business hours).

• File an anonymous online complaint at the UC EthicsPoint website.
  • Choose "Report a Concern Online"
  • Enter a campus location for "Where Did This Occur?"
  • Read the important reminder about passwords and hit" Continue."
  • Next select "Discrimination/Harassment" or "Sexual Misconduct" for the Topic Which Best Describes Your Concern.
  • You will need to agree to the terms and conditions and choose a password before submitting the Report.
• File an anonymous phone complaint by calling the EthicsPoint Hotline at (800) 403-4744.

Your anonymous report will be routed to OPHD.

UCSF employees have a responsibility to report incidents involving sexual violence, sexual harassment, discrimination, and harassment to OPHD.

For more information about reporting requirements related to the UC Anti-Discrimination Policy, visit Responsible Employees Under UC Anti-Discrimination Policy FAQs.

For more information about reporting requirements related to the UC Sexual Violence and Sexual Harassment Policy, visit Responsible Employees Under UC Sexual Violence and Sexual Harassment Policy - FAQs - 2024.

• Names of all individuals involved and their relationship to UCSF (student, patient, employee, third party)
• Your contact information and your relationship to UCSF (student, patient, employee, third party)
• What occurred, where it happened, and when the incident occurred (if known)
• Type of alleged harassment or discrimination (e.g., race, gender, religion, disability, etc.)

OPHD will review your report to determine if the alleged conduct is covered by the Sexual Violence and Sexual Harassment Policy and/or the Anti-Discrimination Policy. If the concern falls under these policies, a Complaint Resolution Officer (CRO) will contact you to schedule a meeting to discuss your concerns. During the meeting, the CRO will provide information about support resources and discuss options for next steps. If the reported behavior is not within OPHD’s scope, we will contact you and direct you to the appropriate UCSF office or resource.

Employees may file complaints with:

• The California Civil Rights Department can be reached by calling (800) 884-1684 (voice), (800) 700-2320 (TTY) or California's Relay Service by dialing 1-711, or by mailing a complaint using the appropriate online form found on the Complaint Process webpage.
• The Equal Employment Opportunity Commission (EEOC) can be reached by calling (800) 669-4000 or by filing a charge or scheduling an appointment through the EEOC’s Public Portal.
• Residents and Fellows may file a complaint related to a medical education program through the Accreditation Council for Graduate Medical Education (ACGME), Office of Complaints online portal.

Patients may file complaints with:

• You may file a complaint with the California Department of Consumer Affairs against licensed medical professionals, including physicians, nurses, psychologists, and others by using the online licensing and enforcement system Breeze.
• You may file a complaint with the California Department of Public Health by calling the San Francisco District Office at (415) 330-6353 or TTY (916) 657-3042, or by using the online complaint portal.
• You may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 (800) 368-1019, (800) 537-7697 (TDD). Email OCR at [email protected] if you have questions.