In order to foster a welcoming and inclusive environment at UCSF, OPHD oversees education and training activities to expand awareness of the UC Anti-Discrimination Policy(AD Policy) and the UC Sexual Violence and Sexual Harassment Policy (SVSH Policy).
To support this work, OPHD collaborates with campus partners and the University of California Systemwide Office of Civil Rights (SOCR) to:
- Ensure that mandatory training content aligns with applicable policies, laws, and regulations
- Monitor compliance with required training obligations
- Support ongoing initiatives to improve campus community climate
Additionally, OPHD provides trainings to departments and units upon request about best practices in responding to and reporting incidents of harassment and discrimination, OPHD’s complaint resolution processes, and support resources available to the UCSF community. To request training, please email [email protected].
SHAPE Training for Students and Employees
In accordance with state and federal requirements, all UC students, staff, and faculty must complete the Sexual Violence and Harassment, Anti-Discrimination, Prevention and Education (SHAPE) training. This training is tailored to each audience and is designed to prevent discrimination and harassment while raising awareness.
SHAPE training also educates the UCSF community about available support resources, how to respond to disclosures of prohibited conduct, reporting obligations, and effective intervention strategies.
Student SHAPE Training FAQs
How can I access the SHAPE training for students?
Log in to the UCSF Canvas log in page to sign in and access the student SHAPE training.
How long does the training take?
The training takes approximately 30-45 minutes to complete. You do not need to finish it in one sitting; your progress will be saved, allowing you to complete it over multiple sessions.
The course includes several modules and quizzes. To complete the requirement, you must score 10 out of 10 on the final quiz.
Are continuing students required to complete the SHAPE training?
Yes. In accordance with California state law, all UCSF students must complete SHAPE training each academic year, with deadlines set each fall quarter.
When is the training deadline?
The deadline to complete the training is October 19, 2026 at 8 pm.
Students who do not complete the training by this date and time will have an enrollment hold placed on their account, which will prevent enrollment for the remainder of the academic year.
The hold will be removed only after the training is completed, and a score of 10 out of 10 is achieved on the final quiz.
Is there an alternative for students who find the training content triggering?
Yes. If you need an alternative educational activity, contact the confidential CARE Advocate at [email protected].
Is the training ADA-compliant?
Yes. SHAPE training is ADA-compliant. The training homepage includes accessibility information and support resources.
If you experience any issues, contact [email protected] for assistance.
Why is SHAPE training required annually?
SHAPE training ensures students understand their rights and responsibilities.
Annual training is required by state and federal law, as well as University policy, for each academic year (July 1 – June 30).
What if I completed the employee SHAPE training in the UCSF Learning Center?
If you completed the employee SHAPE training in the UCSF Learning Center on or after July 1 of the current academic year, you may be eligible for an exemption from the student training.
To request an exemption, email [email protected]. This step is required because Canvas and the Learning Center do not automatically share completion records.
Who should I contact if I have trouble logging into Canvas?
If you are unable to access the SHAPE training through Canvas, submit a support ticket through UCSF ServiceNow for assistance.
Where can I get technical support for the online course?
If you experience technical issues after logging into the course, contact [email protected].
How do I find the access code for the final quiz?
The access code is provided on the page immediately before the final quiz.
You can also find it by selecting Modules in your course and opening the page titled “Final Quiz Details.” Copy and paste the code when prompted to begin the quiz.
How can I confirm that I completed the training?
You must complete all training modules and pass the required quizzes to progress through the course.
To finish the training, you must score 10 out of 10 on the final quiz. You may retake the quiz until all questions are answered correctly.
Once completed, your total score will display as 10 out of 10 points (see image below).
How do I remove the enrollment hold after completing the training?
You do not need to notify OPHD. The enrollment hold will be automatically removed within one business day after you complete the training.
If you have questions, contact [email protected].
Where can I find more information about campus resources?
Visit the OPHD webpage with information about other campus resources.
Employee SHAPE Training FAQ
How can I access the SHAPE training for employees?
Go to the Learning Center website and select “UC Learning Center” under Logins in the right corner. Sign in using your UCSF single sign-on if prompted.
Once you sign in, locate the “Assigned Activities” box under “My Required Training.” Select this box to view all assigned trainings.
Click “Start” next to the training you want to complete.
You can also review the assignment status to see whether a training is overdue or approaching its deadline.
How often do employees need to complete SHAPE training?
Employees are required to complete SHAPE training every two years. This requirement is based on state and federal law, as well as University policy.
Is there an alternative for employees who find the training content triggering?
Yes. If you need an alternative educational activity, contact the confidential CARE Advocate at [email protected].
Is the training ADA-compliant?
Yes. SHAPE training is ADA-compliant. The training homepage includes accessibility information and support resources.
If you experience any issues, contact [email protected] for assistance.
Where can I get troubleshooting tips or technical support for the Learning Center course?
If you encounter technical difficulties, contact [email protected].
Where can I find more information about campus resources?
Visit the OPHD webpage with information about other campus resources.
I do not supervise anyone. Why was I assigned supervisor SHAPE training?
Certain roles across UC are designated as having supervisory authority under state law and must complete supervisor training. These roles include supervisors, managers and senior professionals (MSP), faculty, postdoctoral scholars, residents, and recall staff.
Employees who do not meet these criteria are assigned the non-supervisory course.
I am retired. Why am I required to complete SVSH training?
If you are working at UCSF on recall—even without pay—you are required to complete the training.
I received a reminder about someone’s training, but they do not report to me. How do I stop these reminders?
If you are receiving reminders for someone who no longer reports to you—or whom you do not recognize—this is likely due to outdated information in UCPath.
Contact your unit administrator or HR/LER partner to update the employee’s appointment information. The UC Learning Center cannot update reporting relationships.
I received a training assignment reminder. Why isn’t my training showing in the Learning Center?
There are several possible reasons:
- Multiple pages of assignments: If you have many assigned trainings, they may span multiple pages. Use the search field to locate the course by entering part of the course name.
- Change in appointment: If your role or appointment changed after you received the reminder, the training may no longer be required.
- If neither of these applies, contact [email protected] for assistance.